1- Organization name 2- Services you get ---Hard FmSoft FmSecurity ServicesHigh Level Facade CleaningIntegreated Facility ManagementFit-Out Works 3- How do you rate our quality of equipment, materials, and delivered services? 4- The appearance of our employees. 5- Rate the attendance of our staff. 6- Process of getting problem resolved. 7- Time taken to solve the problem. 8- The safety you feel in transactions with our employees. 9- Considering the time, effort and money you spent with us, how would you rate the overall value provided? 10- Over the next 12 months, how likely will you renew the contract with us? 11- Do you have any other comments or suggestions to improve our services and quality of work?